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Contact Us

What is your company name?
We are now owned by a company called Floor Five Pty Ltd.  Up until 30 June 2015, we were owned by MetroSpire Pty Ltd.  We may use either our company name or our Trade Mark (HOT JOCKS) when dealing with our customers and suppliers.


Contact us by phone:

If calling from within Australia

Phone:  1300 369 295  Usual hours are 9:00am - 5:00pm Mon - Fri AEST (QLD - not on Daylight Savings Time).  

If calling from outside of Australia, dial your international prefix first, then

Phone:  +61 7 3122 1010

You can leave a message outside of these times and we will call you back.
Contact us by mail:

PO Box 107

Office Address:

PLEASE NOTE:  This is not a store or a customer service centre.

Floor Five Pty Ltd (Head Office)
383 Boundary Street

Chat to us via Live Chat

We also offer a live chat service where you can instant message chat with one of our friendly and helpful consultants!  Of course we're not always available to chat but you'll know when we are available as there will be a 'click to chat' bubble in the right hand bottom corner of your screen.  Just click to chat and start typing.


Want to email your questions, comments or feedback?

Please use our contact form below to get in touch with us.  If you have a question about a product or our services, please make sure you let us know how we can help you so we can attend to your enquiry as fast as we can.  Our normal e-mail response time is within 12 hours however we usually respond much much quicker than that.

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